Support - Frequently Asked Questions

Below you will find a listing of the most Frequently Asked Questions when it comes to using the Central Minnesota Jobs and Training Services Virtual Job Fair. Simply hold your mouse over the question to see the answer.

You can use these quick links to the FAQs relating to Job Seekers and Exhibitors below.

 

Job Seeker FAQ

Below are some of the frequently asked questions relating to using the Virtual Job Fair as a Job Seeker.

 

  • Q: What is a Virtual Job Fair?

    • A: A Virtual Job Fair (VJF) is similar to a traditional job fair where job seekers have the opportunity to ‘meet’ recruiters from businesses. The only difference is that it takes place online.

  • Q: What are the benefits in registering for the Virtual Job Fair?

    • A:

      • There is no need to commute or schedule time away from the home or office.
      • No long lines! You can apply to many listed jobs in one session during the event and at the click of a mouse.
      • You'll have instant visibility and increase your chances of getting an interview with employers that might otherwise not attend a traditional job fair.

  • Q: What does it cost to participate?

    • A: There is no cost for job seekers to attend the Virtual Job Fair

  • Q: How is my information protected?

    • A: This site is protected by a state of the art firewall, ensuring that the site and database are well protected. Also, the only persons authorized to view your information are our registered employers (who agree to abide by our terms of use).

  • Q: Do I have to agree with the Terms of Use?

    • A: ‘Terms of Use’ must be accepted in order for you to proceed with entering the VJF, creating your resume online and browsing the available jobs with participating employers.

  • Q: How do I add my resume?

    • A: During registration you will be asked to fill in your information in a resume wizard. Once completed you're on your way to getting a great new job!

  • Q: What formats do you accept for posting my resume?

    • A: You need to type your resume directly into the text boxes in the VJF resume wizard. If you have a resume saved already you will need to copy and paste it into the VJF resume text boxes.

  • Q: How do I ‘copy and paste’ my resume from another file?

    • A: Just follow these easy steps!

      • 1. Open the file and have the VJF resume form open at the same time.
      • 2. Go to your resume and click and drag your mouse to "highlight" the text.
      • 3. Once your text is highlighted go to "edit" and select "copy" at the top of your screen, or right click on your mouse and select "copy."
      • 4. Next, go to the VJF form and click to place your cursor in the text box. Then go to "edit" and select "paste" or right click on your mouse and select "paste."

  • Q: Do you accept resume attachments?

    • A: No. We do not accept any file attachments of resumes. Please follow the directions above for posting your resume.

  • Q: Can I hide (mark private) my resume from my current employer?

    • A: Yes. We offer an option for you to mark your resume ‘private.’ If you choose to mark your resume ‘private’ you can still send it through our system to apply for a specific job you see listed. Keep in mind that your resume will also be hidden from all other employers using our site. The option to ‘keep private’ your resume appears when you first register and can be changed at any time by clicking on ‘Review/Update Resume’ and editing your ‘Basics/Career Info.’

  • Q: How do I check to see if my resume was posted?

    • A: Once you first post your resume, you should get a screen that confirms your resume was applied to the job posting. Our system will not allow you to submit more than one resume to the job posting. If you are not sure if your resume was posted, log into your account, go to the job that you applied for and look to see if it says you have applied. If it is does not, please apply again.

  • Q: How do I apply for a job?

    • A: On the job details screen, you will be able to see the full details of the job and will also see a prominent ‘Apply Now’ button at the bottom to click on. This button will automatically submit your resume and link it to that job for the employer to review.

  • Q: How do I change my email address or other personal information?

    • A: To change your email address or other personal information, log on to your account using the email address and password that you used when you registered and set up your account. Once you are logged on, click ‘Review/Update Personal Info’ and change your information then click on ‘Save Profile.’ Remember, if you modify your account with a new email address - your login information will also be changed and you will need to login using the email address and password that is currently on your account.

  • Q: I forgot my password – What should I do?

    • A: On the job seekers login page you will click on ‘Forgot password.’ The system will ask for your email address. The information is sent back to the email address used when the account was setup.

  • Q: When I try to log in, I get a message that says ‘Login Incorrect. Please try again.’ What should I do?

    • A: This means the system could not find the user name you entered, or found the user name, but the password didn't match. Be sure to enter your log in data exactly as you registered (log in is case-sensitive). If you cannot remember your log in information use the ‘Forgot password’ option on the log in page.

  • Q: How do I log out of my account?

    • A: Those who use a computer at work or a public computer might want to log out of their account each time they use our service. To log out of your account, simply make sure you are logged in and then select the "Log Out" option found on the top right-hand corner of the web pages.

  • Q: I am having a technical problem with the Virtual Job Fair Web site and cannot find a solution on the FAQs, how can I contact customer service?

 

Exhibitor FAQ

Below are some of the frequently asked questions relating to using the Virtual Job Fair as an Exhibitor.

 

  • Q: How do I get my password?

    • A: On the exhibitors login page you will click on the ‘Forgot password’ button. The system will ask for your email address. The information is sent back to the email address used when the account is setup.

  • Q: What is the difference between Exhibitors and Featured Businesses?

    • A: Exhibitor Booth receives the following benefits:

      • • ‘Booth Space’ with displayed logo for the duration of the fair
      • • Unlimited job postings
      • • Profile page allowing you to describe your business
      • • An electronic copy of all resumes collected at the conclusion of the fair
      Featured Businesses status provides these benefits:
      • • All benefits listed above for the Exhibitor Booth
      • • PLUS - your business logo splashed throughout all the pages on the Virtual Job Fair website providing maximum visibility. Each logo is linked directly to your company’s profile page

  • Q: How does my company become a Featured Business?

    • A: When you register for a booth select the Featured Business option.
      NOTE: There are only 4 spots available at each fair, so be sure to register early!

  • Q: How do I pay for my booth?

    • A: You have two choices, online or offline payments.

      Online payments will be processed via PayPal. Upon submission of your information, a pop-up window will open, launching you to the PayPal website to process your payment. Upon successful confirmation of your payment from PayPal (typically within a few minutes), you will gain access to "activate" your booth at any time.

      Offline payments will still allow you to setup your jobs to be posted, but your booth will remain inaccessible until we have received your payment. Upon receipt of your payment (in the form of check or PO), someone from Central Minnesota Jobs and Training Services will enable your ability to "activate" your booth.’

  • Q: I have selected the Online payment option and nothing is happening?

    • A: If you have a pop-up blocker, make sure that it is turned off or allows pop-ups from PayPal. Also, after initial registration on the "New Job" creation screen, you should see a notice and link to be able to launch the session to PayPal again in the event the original session did not open.

  • Q: I have an account, how do I place a new job?

    • A: Just follow these easy steps!

      • 1. Log in to your booth
      • 2. Click on ‘Add Job’
      • 3. Fill out required fields
      • 4. Click on ‘save job’ at the bottom of the page.

  • Q: Is there a limit to how many jobs I can post?

    • A: You may post as many jobs as you like.

  • Q: How do I edit my job postings?

    • A: Just follow these easy steps!

      • 1. Log into your booth, click on ‘view booth’
      • 2. Locate the job posting you would like to edit
      • 3. Click on ‘view details’
      • 4. Scroll down until you see the ‘edit job’ and click on that button
      • 5. Make the edits to the job posting
      • 6. Scroll down until you see ‘Save job’ and click that button,

  • Q: I filled my position! How do I remove/hide my job?

    • A: When you simply want to stop accepting resumes for a position, we recommend you deactivate the posting so that you can continue to access the resumes that are associated to it.
      Just follow these easy steps!

      • 1. Log into your booth, click on ‘view booth’
      • 2. Locate the job posting you would like to edit
      • 3. Click on ‘view details’
      • 4. In the first section you can edit the 'Job Status' and set it 'Inactive'
      • 5. Scroll down until you see ‘Save job’ and click that button,

  • Q: What does ‘New Applicant Email’ mean?

    • A: The ability to allow an employer to choose whether they would like to receive an email notification anytime an applicant chooses to apply for one of their jobs. This would be a basic text email with the name of the applicant and the job they applied for. The employer can then go to the site and login to view more information.

  • Q: How do I stop the ‘New Applicant Email?’

    • A: Log in to your booth and click on update company profile, scroll down to ‘New Applicant Email’ and select ‘no’ in the drop box.

  • Q: How do I find the job that I just posted?

    • A: When you log in you will see the option to ‘View booth’ and there you will see your Company Bio page, which will have a list of links to all the jobs you've entered.

  • Q: How can I tell how many times my booth/jobs have been visited?

    • A: Once you have logged in as an employer and viewed at the booths/jobs, you’ll see in the header bar where the company or job posting name is located it will show how many times your booth/job was visited.

  • Q: I have dozens of visits but haven’t received any resumes for my job postings, what should I do?

    • A: If you have a good number of clicks but you haven't received any resumes for your job postings, you might want to modify your job posting.

  • Q: How do I log out of my account?

    • A: Those who use a computer at work or a public computer might want to log out of their account each time they use our service. To log out of your account, simply make sure you are logged in and then select the "Log Out" option found on the top right-hand corner of the web pages.

  • Q: I am having a technical problem with the Virtual Job Fair Web site and cannot find a solution on the FAQs, how can I contact customer service?

 

Auxiliary Aids and Services are available upon request to individuals with disabilities. Equal Opportunity Employer/Program.